Repair Services
We offer full technical support of your hardware and software, with a focus on a complete suite of services to manage the troubleshooting and repair of problems that arise. With a number of different warranty and post-warranty service plans to choose from, you can rest assured that your technologies are well supported.
Depot Repair
POSDATA offers repair of auto ID equipment (printers, scanners, terminals) directly from our service facility in Louisville, Kentucky. Depot repair is the most cost-effective and efficient way to keep your equipment up and running. Plus, if your equipment is not covered by our own repair services, we will take care of the logistics to find contracted repair services for you.
On-Site Service
Your equipment can be repaired and maintained right at your location—eliminating the need to take it offline, box it up and send it to our service depot center. We will send a service technician to you, no matter where you are in the United States. POSDATA offers a variety of service contracts to keep you covered.
Warranty Management
Our Warranty Management Service gives our users a single point of contact—One Call to One Source. POSDATA provides a centralized collection and storage site for receiving and managing your equipment. During the OEM/supplier warranty period we manage the repair and return of your equipment, including asset inventory, inspection, kitting, and storage.
Wireless Inspection Services
Our technicians provide detailed site surveys of the area where you want to install a radio frequency system, determining optimal access points and antennae location for 100% coverage of your facility. Following the survey, POSDATA will install and troubleshoot your system to ensure the configuration and connection matches your needs.
