POSDATA Partners with NEXGO to Provide POS Terminal Solutions for North American Markets

GIG HARBOR, WASH. JUNE 24, 2019POSDATA Group Inc., the premier North American Distributor of secure payment solutions, today announced a strategic agreement to distribute NEXGO’s full line of customizable, innovative, EMV compliant payment devices. POSDATA will offer device applications configuration, key injection, and deployment services for the NEXGO product line.

NEXGO offers both wired and cellular (GSM & CDMA) solutions for industry verticals including retail, food service, transportation, events, and home services. Available terminals include the N5 tablet based terminal, NX1200 countertop terminal, G101 PIN pad, among many other devices.

“We are excited to work with NEXGO, as they provide leading-edge products along with world-class support,” said Jeffrey Creighton, POSDATA president and chief executive officer.  “The addition of NEXGO terminals to our lineup addresses the needs of many high growth markets including verticals such as food service, events, and home services.”

“It’s exciting to have a partner that shares our vision for the business,” said Patricia Love, EVP of NEXGO. “We couldn’t be happier to partner with a distributor like POSDATA Group.”

About POSDATA Group, Inc.

POSDATA Group, Inc. is the premier payments systems distributor for the North American channel. We build lasting relationships with OEM vendors and channel partners based on integrity, expertise and service excellence. Our seasoned professionals have deep domain expertise which enables them to customize solutions to meet unique commercial requirements that drive real business results.

Founded in 1973, POSDATA is headquartered in Gig Harbor, Washington and is privately held. The company has a certified point-to-point (P2PE) key injection and distribution center in Louisville, Kentucky and sales offices around the country. In addition to offering leading payment equipment brands, POSDATA provides comprehensive, single-source deployment, configuration, installation and support services. For more information, please visit www.posdata.com.

 

About NEXGO, Inc.

NEXGO offers a one-stop payment solution for hardware and wireless needs. As a leading provider of wireless data solutions, NEXGO meets the needs of businesses requiring end-to-end device-managed connectivity, offering stand-alone retail and wholesale solutions, as well as a wireless value bundle. NEXGO provides affordable and customizable payments solutions and wireless communication services that enable businesses worldwide to perform payment transactions confidently, securely, and efficiently. This effort includes purpose-built terminals that meet EMV requirements, provide wireless service, and offer dedicated personalized support. For more information, visit http://www.nexgo.us.

5 KEYS TO A SUCCESSFUL PAYMENT TERMINAL DEPLOYMENT PROJECT

How can you make your next payment terminal rollout as smooth as possible? Read these 5 keys to a successful payment terminal deployment, as complied by George Westrup, POSDATA’s VP of Operations.

1. BUDGETING

A solid budget will give all the stakeholders in your project a clear picture of what successful completion of your deployment will require–in terms of both time and money. Some costs with the deployment are known, like the cost for each new terminal. Just be sure to account for any indirect expenses as well. These will be things such as shipping fees, terminal mounts, cables, power supplies, out-of-box terminal failures and support. Setting a realistic budget will help minimize surprises later and will provide for a successful deployment!

 

2. TIMELINE

Deployments happen across multiple locations and involving multiple companies. Covering all the necessary timeframes including the shipping/receiving times, product lead-times, configuration, kitting and testing is critical to getting the job done right and on time. Plan well ahead of time to make sure all expected and unexpected delays are factored into the timeline. Create a written deployment schedule that includes the data on each site and the expected shipment and delivery dates. POSDATA has tremendous experience in this and can help you set a realistic plan in place.

 

3. TESTING

All successful deployments depend on a complete testing of the entire process in a couple of stages. The first being the development processes where a few devices are configured and tested to ensure all the software, encryption keys and configurations work correctly in a controlled environment. Second is to plan on doing a controlled pilot location rollout to a limited number of sites. This is done to ensure that all work done on your rollout meets the necessary standards. Once the proof of concept is proven at the pilot locations you are ready for the full deployment.

 

4. DEPLOYMENT

Once your testing is completed and everything else is in place you will be ready to start the deployment. The deployment experts on the POSDATA operations team will work to complete receiving all the hardware. Once that is done, we will start to configure and kit the equipment per location. All your product will be packaged for shipment and shipped per the planned deployment schedule to arrive on time to each location. Your team members at the locations will then properly receive, check, prep and install all your new equipment. You need someone on your team who’s familiar with all the relevant information in each area your team will be working in. Once all equipment has been deployed and installed be sure to follow up with POSDATA on all the after-deployment service options available to you.

 

5. LESSONS LEARNED

This will not be your last deployment and you should take time after it is completed to document what went right, and any issues encountered along the way. These details will help you prepare for your next deployment and will help to avoid or minimize known issues.

POSDATA Group and Worldnet Payments launch integrated pre-certified EMV payment solutions for ISVs

Atlanta GA, 20-March-2019: POSDATA and Worldnet Payments have agreed to a strategic partnership to deliver fully integrated and pre-certified EMV payments solutions. These solutions are aimed at Independent Software Vendors who struggle to manage all the different elements of payments across multiple hardware and software vendors. POSDATA will supply the hardware components of the solution, and Worldnet will manage the developer-facing software, and both components will be part of a common commercial and support framework.

“ISVs who want to deliver payments capability to their customers often have the problem of dealing with multiple touchpoints across hardware suppliers, distributors, payments gateways and merchant accounts. Worldnet and POSDATA are well positioned to deliver all of these components in an integrated solution. Together we can deliver this through a single interface to the customer, which is worth more than the sum of its parts for ISVs” said Will Byrne, CEO of Worldnet Payments.

“Worldnet’s integrated and pre-certified EMV payments solutions, combined with POSDATA’s deployment capabilities including equipment stocking, software loading, and encryption key injection, will greatly enhance the ability for ISVs to develop and support payment solutions,” said Jeffrey Creighton, CEO of POSDATA.

POSDATA Partners with Innowi to Offer “On the Go” POS Terminal

POSDATA Partners with Innowi to Offer “On the Go” POS Terminals

GIG HARBOR, Wash. January 9, 2018 – POSDATA Group, Inc., the premier North American distributor of secure payment solutions, today announced it will begin distributing Innowi’s ChecOut ® M all in one, mobile Point of Sales (POS) and payment solutions through its reseller network. POSDATA will offer device applications configuration, key injection, and deployment services for the Innowi product line.

“We are excited to offer our resellers product options that will enhance the merchant & customer experience, through the simplicity and uniqueness of Innowi’s ChecOut M products,” said Jeffrey Creighton, POSDATA President and CEO. “The ChecOut M is the mobile, hand-held, all in one POS & EMV payment solution whose smart and secure design addresses many mobile POS applications and payment opportunities in the market.”

“Innowi requires a reliable and sophisticated partner that can scale with our growth. Given POSDATA’s strong track record of performance and expertise, this will be a great opportunity for both parties,” said Jeff Brooks, CM&SO of Innowi, Inc.

Innowi’s ChecOut M is a mobile POS & payment solution that is designed to run leading Android and Windows POS applications using leading gateways and payment processors for leading vertical markets such as retailers, restaurants, airlines, arenas, stadiums, and other diverse segments.

About POSDATA Group, Inc.

POSDATA Group, Inc. is the premier payments systems distributor for the North American channel. We build lasting relationships with OEM vendors and channel partners based on integrity, expertise and service excellence. Our seasoned professionals have deep domain expertise, which enables them to customize solutions to meet unique commercial requirements that drive real business results.

Founded in 1973, POSDATA is headquartered in Gig Harbor, Washington and is privately held. The company has a certified point-to-point encryption (P2PE) key injection and distribution center in Louisville, Kentucky and sales offices around the country. In addition to offering leading payment equipment brands, POSDATA provides comprehensive, single-source deployment, configuration, installation and support services. For more information, please visit posdata.com.

About Innowi, Inc.

Innowi is dedicated to revolutionizing the customer shopping experience, through “on the go” retail & hospitality POS and payment solutions. This includes delivering the latest innovation in mobile EMV card acceptance, addressing the issue which continues to plague the payment industry. With over three decades of experience in designing, building, integrating and marketing mobile & wireless solutions, Innowi brings an uncompromising commitment to design engineering, quality manufacturing standards, software integration and servicing expertise to its products and solutions. Innowi’s commitment extends to working with leading industry partners in bringing mobility, innovative customer experience and solutions to the markets and customers they serve.

POSDATA and Poynt Partner to Bring Connected Commerce to Merchants Across North America

POSDATA and Poynt Partner to Bring Connected Commerce to Merchants Across North America

GIG HARBOR, Wash. January 04, 2019 – POSDATA Group, Inc., the premier North American distributor of secure payment solutions, today announced a strategic distribution agreement with Poynt, Inc., to bring the Poynt all-in-one commerce platform to merchants across North America.   POSDATA will utilize its logistics facility in Louisville, Ky., to distribute Poynt payment solutions and provide encryption key injection, technical support and other deployment services.

“Poynt is the type of organization we strive to work with, as they have deep expertise in point of sale and payments, with an innovative product line,” said Jeffrey Creighton, POSDATA president and chief executive officer. “This agreement provides our reseller community with access to products that are technologically advanced, cost-effective, and portable with strong wireless communications capabilities.”

“Thanks to smartphones, consumers have more technology power in their pockets than merchants have in the entire store. With an open commerce ecosystem, we can enable an amazing level of innovation and growth that hasn’t existed before, and merchants can finally match consumer expectations with ability,” said Osama Bedier, founder and CEO of Poynt. “POSDATA has the technical expertise and customer focus we look for in a partner, and this agreement is an important step to help facilitate our expansion in the North America market.”

POSDATA will distribute Poynt’s payment systems, including the Poynt Smart Terminal and Poynt 5, through its reseller network, enabling merchants to modernize their checkout experience and allowing their customers to pay however and wherever they prefer.

Poynt was founded in 2013 to help merchants regain control of the retail experience and provide customers with the same personalization, simplicity and choice in stores that they’ve come to expect online. The company has experienced rapid growth, shipping 150,000 devices in the last 16 months. Nearly 30 million customers have transacted on a Poynt terminal, and total payment volume is expected to exceed $25 billion by the end of the year. Today, approximately 8,000 developers build on Poynt, including Mindbody, Homebase, Boomtown, and talech.

 

About POSDATA Group, Inc.

POSDATA Group, Inc. is the premier payments systems distributor for the North American channel. We build lasting relationships with OEM vendors and channel partners based on integrity, expertise and service excellence. Our seasoned professionals have deep domain expertise which enables them to customize solutions to meet unique commercial requirements that drive real business results.

Founded in 1973, POSDATA is headquartered in Gig Harbor, Washington and is privately held. The company has a certified point-to-point (P2PE) key injection and distribution center in Louisville, Kentucky and sales offices around the country. In addition to offering leading payment equipment brands, POSDATA provides comprehensive, single-source deployment, configuration, installation and support services. For more information, please visit posdata.com.

 

About Poynt, Inc.

Poynt is a connected commerce platform empowering merchants with the technology to transform their businesses.  In 2013, the company recognized the lack of smart terminals in the market, and it re-imagined the ubiquitous payment terminal into a connected, multi-purpose device that runs third-party apps.  As smart terminals become mainstream, Poynt OS is an open operating system that can power any smart payment terminal worldwide, creating a new app economy for merchants and allowing developers to write once and distribute everywhere.  Poynt is headquartered in Palo Alto, Calif., with international headquarters in Singapore, and is backed by Elavon, Google Ventures, Matrix Partners, National Australia Bank, NYCA Partners, Oak HC/FT Partners, Stanford-StartX Fund, and Webb Investment Network. Find out more at poynt.com.

What’s the Big Deal with Point-to-Point Encryption?

EMV, P2PE—What’s the difference and why should merchants implement Point-to-Point Encryption (P2PE) in their transaction environment that is PCI compliant?

EMV chip technology (named after Europay, MasterCard, and VISA—the pioneers in chip technology implementation) only protects against counterfeit card use but does nothing to safeguard vulnerable cardholder data from being captured in transit by hackers to use for online fraud and identity theft.

To combat hackers, the best weapon is to implement P2PE across the entire transaction lifecycle. P2PE expands the level of security by adhering to strict standards regulated by PCI. These include:

  • Using PCI Data Security Standard (PCI DSS)-validated payment devices
  • Loading devices with software applications and encryption keys in limited-access environments
  • Encrypting card data at the point of interaction (POI) (i.e. when the card is swiped or inserted)
  • Transmitting that data securely over the network where it is later decrypted and passed for authorization

These standards ensure a strict chain of custody before, during, and after possession by the merchant. By mitigating these data breach risk points, merchants can improve data security and make business operations more efficient.

For more information on how P2PE benefits both the merchant and your sales opportunities with the merchant, download our P2PE white paper today.

 

Managing the Rollout and Repair of Payment Devices for Fitness Centers

Case Study Industry Focus: Fitness & Health Clubs

Over 50 million people across the United States are members of a local fitness center. Since no fitness center is free (that we’ve heard of!), that means over 50 million payments transactions happen on a regular basis on gym payment devices. Considering that many fitness centers are franchises with thousands of locations country-wide, it is highly important that member data is kept secure company-wide and that payment devices are standardized at all locations.

2015 was the year when forces combined to demand a transition away from magnetic-stripe cards to cards equipped with EMV technology (“Europay, MasterCard, Visa). These cards come with a small computer chip that drastically increases security. As of October 2015, businesses that don’t have an EMV processing device could be held liable for fraudulent card transactions originating from their business. Like many industries, the fitness & health club industry has been scrambling to work with payment solution providers like POSDATA to ensure large-scale EMV transitions are handled professionally and efficiently.

Case Study: The Problem

Every fitness center across the United States needs to accept payment information from their members. Not only does payment information have to be handled securely on-site, but recurring membership dues often are managed by an in-house software solution. With changes in EMV technologies and the 2015 liability shift, it became more important than ever that the software solutions gyms use company-wide are standardized and secure.

While some of this liability falls on the gyms themselves, the impact is felt just as strongly by the companies distributing software and payment technologies to gyms across the United States. In 2014, a software developer and major distributor of software/payment technologies to gyms foresaw the impending changes in EMV requirements. They alerted their standard supplier of payment devices that all future payment devices would need to be upgraded to meet EMV requirements. The payment solutions supplier was happy to sell them more units, but realized that this corporate-wide rollout of thousands of payment devices would require a managed services supplier to oversee the rollout and handle ongoing repair issues.

Case Study: The Solution

POSDATA Group’s technology prowess and ability to handle security solutions at scale made them the ideal partner to manage this operation. As a managed services provider, the first task was to stage thousands of new payment technology units and standardize them for use across all fitness center locations. Units had to be pre-configured and prepared in a way that made them usable right out of the box. Each payment device was loaded with the point-to-point keys and the pin encryption key that met the new EMV requirements. The appropriate cable and power supplies were combined with the solution and shipped to each individual destination. Once the units were prepared, they were placed in a unit pool awaiting a Purchase Order. Upon receipt of the Purchase Order, the units are packaged and shipped directly to the gym from POSDATA’s centrally located facility in Louisville, Kentucky.

Equally important, POSDATA offers an advance exchange program to facilitate ongoing device repairs. The POSDATA team set up an online portal that can receive information on any faulty device. If a payment device at any of the gyms nationwide experiences an outage, POSDATA is alerted via the online portal and immediately ships a functional device to the gym from the asset pool. The gym receives the new device and ships the faulty unit back to POSDATA in the same box. Upon receipt of the faulty unit, POSDATA’s tech team repairs the unit if possible and puts it back into the asset pool for eventually distribution back to a gym. This advance exchange system minimizes downtime and is very cost-effective for all parties.

As a longstanding leader in the payment services industry, POSDATA Group has evolved over the years to be able to easily accommodate requests of any volume from our clients.


 

This article originally appeared in a PDF case study. Download it here.
© POSDATA GROUP 2016

Meeting EMV Requirements in the Hospitality Industry

Half of credit card fraud happens in the United States, often as a  direct result of magnetic-stripe cards that are easy to counterfeit or steal data from. 2015 was the year when forces combined to demand a transition away from magnetic-stripe cards to cards equipped with EMV technology (“Europay, MasterCard, Visa). These cards come with a small computer chip that drastically increases security. As of October 2015, businesses that don’t have an EMV processing device could be held liable for fraudulent card transactions originating from their business. Few industries are unaffected by this liability shift, and as a result there has been a scramble to work with payment solution providers like POSDATA to ensure large-scale EMV transitions are handled professionally and efficiently.

Case Study: The Problem

In the hospitality industry, every business decision centers on providing first-class, personalized service to every guest. Part of this first-class service is ensuring the security of all guests. In October of 2014, a major provider of hospitality property management software systems realized they would need to adapt to the heightened EMV requirements to ensure the users of their software (hotels & spas) were keeping their guests’ payment information secure. The provider began with a full review of the payment systems that interacted with the technologies they provided to their clients. The review revealed numerous improvements that would need to be made in the systems they installed at hotels and spas nationwide. Unlike a small business that could quickly replace just a few aging POS systems, the provider was looking at a large-scale upgrade for nearly 2000 different properties.

The provider first turned to Ingenico for assistance in the migration to EMV-compatible systems. Ingenico advised them that a third party payment solution specialist would be critical in overseeing the successful configuration and deployment of such a high quantity of terminals. They recommended POSDATA as their third party solutions provider because of a history of excellence in being knowledgeable, consultative and perfective in the rollout and ongoing management of payment technologies.

Case Study: The Solution

It was critical the new payment terminals being deployed to the locations were standardized company-wide and pre-configured to operate perfectly right out of the box. POSDATA provided custom-configuration, staging and deployment of the terminals straight from their Louisville, Kentucky headquarters. Each device was loaded with the point-to-point keys and the pin encryption key. The appropriate cable and power supplies were combined with the solution and shipped to each individual destination.

Equally important, POSDATA offered ongoing managed services for these end users. Now whenever a property needs to purchase new devices or repair their existing payment terminals, they can call POSDATA directly to handle everything. POSDATA is able to recommend the ideal combination of payment technologies for each location, all while ensuring all EMV requirements are taken in account and built into the final solution.

As a longstanding leader in the payment services industry, POSDATA has evolved over the years to be able to easily accommodate both high and low-volume requests of our clients. We are proud of our ability to manage so many moving pieces and keep our clients happy and secure.


The preceding article is available as a printable case study. Access it here.